This privacy policy explains how we use any personal information we collect about you.
This policy applies to your use of:
• our website at allaspectsfinancial.co.uk (the “site”);
• our All Aspects Mobile App (“App”) once you have downloaded a copy of the
App onto your mobile telephone or handheld device (“Device”); and
• any of the services accessible through the Site or the App (the “Services”).

What information do we collect about you?

We collect information about you when you engage us for financial
planning services. This information will relate to your personal and
financial circumstances. It may also include special categories of
personal data such as data about your health, if this is necessary for
the provision of our services.

We may also collect information when you voluntarily complete client surveys or provide feedback to us.

Information relating to usage of our website is collected using
cookies. These are text files placed on your computer to collect
standard internet log information and visitor behaviour information.
We’ll use your information collected from the website to personalise
your repeat visits to the site.

Information about connected individuals

We may need to gather personal information about your close family
members and dependants in order to provide our service to you
effectively. In such cases it will be your responsibility to ensure that
you have the consent of the people concerned to pass their information
on to us. We’ll provide a copy of this privacy notice for them or, where
appropriate, ask you to pass the privacy information to them.

Why do we need to collect and use your personal data?

The primary legal basis that we intend to use for the processing of
your data is for the performance of our contract with you. The
information that we collect about you is essential for us to be able to
carry out the services that you require from us effectively. Without
collecting your personal data we’d also be unable to fulfil our legal
and regulatory obligations.

Where special category data is required we’ll obtain your explicit consent in order to collect and process this information.

How will we use the information about you?

We collect information about you in order to provide you with the services for which you engage us

Who might we share your information with?

If you agree, we may email you about other products or services that we think may be of interest to you.

If you agree, we’ll pass on your personal information to our group of
companies so that they may offer you their products and services.

We won’t share your information for marketing purposes with companies outside our group of companies/other companies.

In order to deliver our services to you effectively we may send your
details to third parties such as those that we engage for professional
compliance, accountancy or legal services as well as product and
platform providers that we use to arrange financial products for you.

Where third parties are involved in processing your data we’ll have a
contract in place with them to ensure that the nature and purpose of
the processing is clear, that they are subject to a duty of confidence
in processing your data and that they’ll only act in accordance with our
written instructions.

Where it’s necessary for your personal data to be forwarded to a
third party we’ll use appropriate security measures to protect your
personal data in transit. Any personal data will be forwarded using
password protected documents and/or encrypted secure messaging systems.

To fulfil our obligations in respect of prevention of
money-laundering and other financial crime we may send your details to
third party agencies for identity verification purposes.

How long do we keep hold of your information?

During the course of our relationship with you we’ll retain personal
data which is necessary to provide services to you. We’ll take all
reasonable steps to keep your personal data up to date throughout our
relationship.

We’re also subject to regulatory requirements to retain your data for specified minimum periods. These are, generally:

• Five years for investment business
• Three years for mortgage business
• Indefinitely for pension transfers and opt-out business
• Three years for insurance business
• These are minimum periods, during which we have a legal obligation to retain your records.

We reserve the right to retain data for longer where we believe it’s
in our legitimate interests to do so. In any case, we’ll not keep your
personal data for longer than 5 years after our relationship with you
has ended.

You have the right to request deletion of your personal data. We’ll
comply with this request, subject to the restrictions of our regulatory
obligations and legitimate interests as noted above.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold
about you. If you’d like a copy of some or all of your personal
information please email or write to us using the contact details noted
below.

When your personal data is processed by automated means you have the
right to ask us to move your personal data to another organisation for
their use.

We have an obligation to ensure that your personal information is
accurate and up to date. Please ask us to correct or remove any
information that you think is incorrect

Marketing

We’d like to send you information about our products and services
which may be of interest to you. If you’ve agreed to receive marketing
information, you may opt out at a later date.

You have a right at any time to stop us from contacting you for
marketing purposes. If you no longer wish to be contacted for marketing
purposes, please contact us by email at michael.nicolaou@allaspectsfinancial.co.uk

Cookies

We use cookies to track visitor use of the website and to compile statistical reports on website activity.

For further information visit http://www.allaboutcookies.org/

You can set your browser not to accept cookies and the above website
tells you how to remove cookies from your browser. However, in a few
cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy
only applies to this website so when you link to other websites you
should read their own privacy policies.

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Changes to our privacy policy

We keep our privacy policy under regular review and we’ll place any
updates on this web page or inform you of any changes when they occur.
This policy was last updated on 13/05/2019.

How to contact us

Please contact us if you have any questions about our privacy policy
or information we hold about you: by email at michael.nicolaou@allaspectsfinancial.co.uk